January 25th, 2010
How well are you travelling? That’s a question I love to ask teams when starting to work with them, as it is the beginnings of getting them thinking about their agility as an organization. I usually get answers somewhere in the mix of “not too bad”. Then I ask them, “how do you know?” to which I get answers about metrics and surveys and similar things.
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January 18th, 2010
Accountability has always been tough but is getting tougher. As The Traffic of Dynamic Complexity has increased in our daily lives, we can feel overwhelmed and gridlocked. As a result, things don’t get done that needed to get done, which anybody could have done (Anybody, Anybody?).
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January 11th, 2010
Some things are so elegantly simple (Simplicity & Complexity), they are almost embarrassingly so, which is why most people don’t do them. As a result, they can often be left unnecessarily struggling with the complexity of things and wondering why things aren’t changing.
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January 4th, 2010
Like it or not, the portfolio of meetings you run is the gearbox of your business. Meetings are the collective mecahnism via which everything else meshes together, with the frequency and quality of communication, collaboration and coordination you need as a team for organizational agility.
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June 12th, 2009
When faced with situations in which the demands for resources far exceed supply and circumstances are unfolding dynamically in unpredictable ways, we have no choice but to triage. Here are two definitions of “triage”:
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June 5th, 2009
“If a picture is worth a thousand words, a metaphor is worth a thousand pictures”, says Daniel Pink in his book, “A Whole New Mind – moving from the Information Age to the Conceptual Age”. Read the rest of this entry »
June 1st, 2009
Look around your business at how well the wall space is being used, which is often one of the most under-utilized assets in your business. What if your walls could talk with more real-time, on-line-all-the-time information about your business, such as:
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May 24th, 2009
Learn to draw! That’s one of the recommendations from Daniel Pink in his book, “A Whole New Mind – moving from the Information Age to the Conceptual Age”. He reminds us that, “a picture is worth a thousand words”, saying:
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May 24th, 2009
Three is a powerful number which our breakthrough thinking can pivot around - keeping the elegant simplicity of “3” in mind helps us understand and solve complex problems. When wrestling with complex problems here are some hip-pocket ways to tap into breakthrough thinking which can come from the power of 3:
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May 10th, 2009
When you walk into assuming some new kind of responsibility on day 1, that’s when you get to display what I call your “clean-sheet-ability” – the ability to inherit a clean-sheet of responsibility for a situation and start linking and accumulating thoughts, questions, decisions and actions from moment one – in the first few hours, days, weeks, months and quarters. It’s a journey and it’s very telling, as there is nowhere to hide.
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May 1st, 2009
Last week was a “5th Week” for me. What do I mean by that?
I design my monthly work pattern/schedule around a 4 week month and yet there are 13 weeks in each quarter, so one of the months has a 5th week in it - or some might call it a 13th week. You might be wondering why that didn’t happen in week 13 of the year, rather than last week, which was week 18?
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April 27th, 2009
In the face of a complex systemic problem requiring a systemic solution, it can feel like a daunting mountain to climb. If we are not careful, we tend to focus on the peak and the big fix solution which that represents, working backwards from that future with no clear path of how on earth we will ever achieve it. It feels like too big a mountain to climb, especially when it is just one peak in the mountain range of other systemic problems requiring systemic solutions. Read the rest of this entry »
April 19th, 2009

Would your executives agree?
"Organizational Agility is a core differentiator in today’s rapidly changing business environment" - that’s the number 1 conclusion from a recent (March 2009) report from the Economist Intelligence Unit. Nearly 90% of the executives surveyed (349 business executives from 8 countries, including the US, 19 industries and with revenues ranging from under $500M to over $5Bn) believe that Organizational Agility is critical for business success. Read the rest of this entry »
April 13th, 2009
These weekly tips are to encourage you to "hit singles" - each week, to single out one thing which, in addition to everything else you already have going on, you are going to hit hard to begin brewing up a breakthrough (the home run which will eventually come). 52 weeks of singles will add up to a lot of breakthroughs! Read the rest of this entry »
April 6th, 2009
Are you truly "tackling" issues or just "tickling" them every once in a while and wondering why not much has changed? Systemic problems require systemic solutions - we have to be tackling the whole and the parts of the system in an organized, simultaneous manner, to orchestrate a breakthrough and allow system performance to pop to the next level. Anything less and we are just tickling the issue and are fooling ourselves that there is going to be any kind of breakthrough. We are just "tickling" the problem, not "tackling" it. Read the rest of this entry »
March 21st, 2009
Agility requires constant organizational learning and institutionalizing those lessons learned, so that history has less chance of repeating itself, even if it is well disguised. Any time history remotely repeats itself, that is wheelspin by definition, which could have been avoided if we had more traction on continuous improvement and institutionalizing lessons learned. The nameless, rankless debrief can help you.
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March 21st, 2009
Achieving breakthroughs is hard work - by definition we are trying to create systemic solutions to systemic problems which don’t happen by accident. We are typically gridlocked with insufficient time, money and resources. To unlock the gridlock, we need to employ the principle of compound interest and the 1% solution.
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March 16th, 2009
If Alan Mulally, the CEO of Ford, can do it, you sure as heck can! Hold a morning meeting (or a daily huddle at some other time of day) that is. As reported in an article in this week’s BusinessWeek Magazine (Ford’s Savior, March 16th, 2009):
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